FAQ
1. What types of custom furniture do you create?
We design and build a wide variety of custom furniture, including tables, chairs, beds, wardrobes, office desks, shelving units, and unique statement pieces. Each item is made to order based on your preferences for size, material, and style. Our workshop can accommodate both modern minimalist designs and traditional handcrafted pieces. Whether you need a single furniture item or a full interior set, we provide tailored solutions. Every project is created with durability, functionality, and aesthetics in mind.
2. Can I choose the materials and finishes for my furniture?
Yes, you have full control over the materials, finishes, and details of your order. We offer solid woods, engineered woods, metals, glass, and eco-friendly options. Finishing choices include natural oils, stains, laminates, and custom paint colours. Our team provides guidance on durability, maintenance, and appearance to help you make the best decision. If you have a specific material in mind, we will do our best to source it. This ensures your furniture matches your exact vision and interior needs.
3. How long does it take to complete a custom furniture order?
Lead times depend on the complexity, size, and type of furniture you request. On average, smaller projects such as chairs or coffee tables take 2–3 weeks, while larger pieces like wardrobes or full dining sets may take 6–8 weeks. We provide an estimated timeline before production begins. Our team balances speed with precision, making sure that quality is never compromised. Urgent orders can sometimes be accommodated, depending on our current workload.
4. Do you provide delivery and installation services?
Yes, we offer delivery and installation for all custom furniture orders. Our team ensures that each piece arrives safely and is assembled correctly in your space. We take care to protect your floors and interiors during the installation process. For large or complex projects, we coordinate with you to schedule the most convenient time. This service guarantees that your furniture is not only crafted perfectly but also installed with care.
5. What if I’m not satisfied with the final product?
Customer satisfaction is very important to us, and we take steps to ensure the outcome matches your expectations. Before starting production, we confirm detailed sketches, dimensions, and finishes with you. Throughout the process, we provide updates and can share progress photos if requested. If minor adjustments are needed, our craftsmen will make corrections. In the rare case of larger issues, we work closely with you to resolve them promptly and fairly.
6. Do you offer aftercare or maintenance services?
Yes, we provide guidance on how to care for your furniture to maintain its appearance and durability. For wooden pieces, we advise on cleaning, polishing, and avoiding damage from humidity or sunlight. We also offer repair and refurbishment services if your furniture needs attention over time. By using high-quality materials and finishes, we make sure your furniture lasts for years. Aftercare support helps protect your investment and keeps your furniture looking like new.